Data Deletion Policy

Last updated: June 25, 2026

We respect your right to control your personal data. This page explains how to request permanent deletion of your account and all associated information from the Sathvara Community platform.

How to Delete Your Account

1

In-App Deletion

  1. Open the Sathvara Community app
  2. Navigate to Profile → Account Settings
  3. Tap “Delete Account”
  4. Read the warning and confirm deletion
  5. Your account is immediately deactivated
2

Email Request

Send an email to privacy@sathvaracommunity.org with:

  • Subject: “Account Deletion Request”
  • Your registered mobile number
  • Your member ID (if known)
  • Your full name as registered

What Gets Deleted

  • Personal details (name, DOB, gender, blood group)
  • Contact information (mobile, email, WhatsApp)
  • Family information (spouse, children, parents)
  • Permanent and current address details
  • Native place and village information
  • Education and career records
  • Profile photographs and uploaded media
  • Privacy settings and preferences
  • Login credentials and auth tokens
  • Community membership records
  • Poll responses and activity history
  • Notification preferences

Deletion Timeline

StageTimelineWhat Happens
Request ReceivedImmediateAccount access revoked, profile removed from directories
Data RemovalWithin 30 daysAll personal data permanently deleted from primary database
Backup PurgeWithin 90 daysData removed from all backup and recovery systems
ConfirmationAfter completionConfirmation email sent to your registered email address

Data That May Be Retained

In limited circumstances, some data may be retained:

  • Legal compliance: Records required by Indian law (tax, financial regulations)
  • Pending disputes: Data related to unresolved complaints or investigations
  • Anonymized statistics: Aggregate data that cannot identify you personally

Important Notes

  • ⚠️Account deletion is permanent and irreversible
  • ⚠️You will lose access to all community features, directories, and history
  • ⚠️Family connections and relationships will be permanently unlinked
  • ⚠️To rejoin, you must create a new account and go through the full approval process

Questions About Data Deletion?

Contact our privacy team for any questions regarding data deletion.

Email: privacy@sathvaracommunity.org

Response time: Within 7 business days